We use a number of tools to help protect our business and clients from risky online activity. It is possible that you may encounter the following error message when submitting a form on whmcs.com:
Captcha verification failed. Contact support for more information.
This error could occur for a number of reasons, such as:
- Using a VPN or other shared network whilst visiting our website.
- Your internet service provider may have recently assigned you a suspicious IP address.
- There may be malware present on your computer or network.
If you're already a client of ours, please login to your account and perform the action again.
If you're not yet a client, please disconnect from any VPN or shared networks, refresh the page and try to submit the form again.
If the error persists, please contact your IT professional, network administrator or Internet Service Provider to investigate and resolve those reputational issues.
Regrettably, the WHMCS Customer Service team is unable to bypass this check for you.
