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Please choose a reason for contacting us today.

Sales Pre-sales Questions
Support Tech Support & Assistance
Licensing Licensing Issues & Errors
Customer Service Account & Billing Queries
Bug Report Report a defect
Feature Request Suggestions & Ideas
Marketplace Service & Support
Affiliates/Resellers Partners Support


For questions relating to the WHMCS Marketplace,
reporting of issues with listings or general assistance.
Typical Response Time: 1-2 Days
Please be aware that we are unable to provide support for issues with products or services obtained via the Marketplace. If you require assistance of that nature, you should contact the developer of the product or service in question. Contact information is available via the group page for a product.

For questions and enquiries relating to the Affiliate and Reseller programs, including Billing and Account Management.

Please note this department is not intended for customers of a resold license to obtain support. If you require support, click here

If you have ideas or suggestions for how we can improve WHMCS, our public feature request system is the place to share, discuss and vote for them.


Go to Feature Requests Site


If you are experiencing an issue which you believe to be a bug, we want to know about it. But just before you do, please ensure you've checked the following:


  1. Could an out of date template or stale browser cache be causing the issue?
  2. Do you have any 3rd party modules or extensions that might be contributing to the error
  3. Are you running the latest version of WHMCS? We may have already fixed your issue


Submit a Bug Report
Our sales team are available:
Monday - Friday
8am and 8pm GMT
Saturday/Sunday
1pm and 8pm GMT

The following are some frequently asked questions.

  1. What are the differences between the different license types?
  2. What does branding removal mean?
  3. What payment methods are accepted?
  4. Can I buy an owned one-time license?
  5. Can you install and configure the product for me?

The following articles are available for this topic.

  1. I just moved my WHMCS installation and need to update the license. How do I do that?
  2. My WHMCS Admin area is showing a License Invalid message. How do I resolve this?
  3. Can I use my WHMCS license on more than one domain?
  4. What is a development license? How do I get one?
  5. I'm getting a Connection Error when I visit my WHMCS administrative area. How can I fix this?

The following articles are available for this topic.

  1. What payment methods do you accept?
  2. Where can I find my invoice history?
  3. I need a payment extension
  4. There is a charge on my credit card statement I do not recognise
  5. I would like to cancel my license

Please select the topic your query relates to.

Installation
Upgrading
Cron/Automation
Provisioning/Modules
Support Tools
Payments
Localisation
Customisation
V8.9 Upgrade
V8.10 Upgrade
V8.11 Upgrade
Error/Problem
Other